Service and Support

Meet the Team

Henry Schein’s in-house Aftersales Team work in conjunction with our diverse network of third party manufacturer approved agents to provide you nationwide service and support.

Christo Kovachev

Senior Technician Digital Imaging, Software Integration and Support

Dustin Jacobsohn

Senior Technician CAD/CAM

James Goodman

Equipment Service Team Leader

Rene Navarro

Equipment Service Technical Specialist

Equipment Service and Support

Preventative Maintenance

Digital Support

Installation & Support

Remote Digital Support

Our specialist technicians can often access your system remotely and our network of approved service agents are ready to respond where and when you need them.

Quick Support

For remote support we use team viewer. If you require remote support please phone 0800 808 855, we will log a ticket for one of our technicians to be in touch. In the mean time, download team viewer (if you don’t have it), install team viewer as option “default installation” and we will be in touch as soon as possible. Choose Run or Open once file is downloaded.

Contact our technical support team to request assistance with your equipment or digital technology. Log a ticket here: service@henryschein.co.nz

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Service and Support

Authorised Handpiece Service & Repair Agents

RA Jenks Auckland

Deltech Equipment Services Ltd Wellington

Hayes Handpiece Repair Centre Auckland

Dental and Medical Equipment Ltd Dunedin